Zero-Touch IoT Device Onboarding — Ticvic Case Study
Case Studies / Energy
Energy · IoT

Scan. Bind. Live. Device onboarding cut in half.

Zero-touch provisioning through a field app — barcode scan to live device, no manual entry, no second site day.

50%
Faster rollout
Zero
Manual-entry errors
The ClientEnergy Metrics LLC, USA (acquired by Edged Energy).
01

The Challenge

Onboarding meant physical presence and hand-typed serial numbers.

Manual serial entry and location mapping — every keystroke an error risk
Rollouts took days per site
No visibility into onboarding progress
02

What We Built

The EM Connect Field App — zero-touch provisioning in a technician's pocket.

Barcode/QR scanning with API validation
Automatic location binding
Sequential multi-device onboarding with real-time status
03

The Stack

FlutterFastAPI
04

The Results

Numbers from production operation — not projections.

50%
Rollout-time reduction (2 days → 1)
Zero
Manual-entry errors
Live
Onboarding status per device
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