Case Studies / Life Sciences
Life Sciences · WANNetwork tickets: 12 a month. Then 4.
Pharma-grade overlay reliability for PointCross Life Sciences — multipoint secure channels that stopped the disconnection cycle.
98%
Uptime
↓ 2/3
Tickets down two-thirds
The ClientPointCross Life Sciences Inc., USA — regulated life-sciences data platforms.
01
The Challenge
Point-to-point secure tunnels kept dropping across branches.
✕Frequent overlay disconnections disrupted daily operations
✕No redundancy in point-to-point design
✕Troubleshooting drained IT; sensitive data raised the stakes
02
What We Built
A redesigned secure overlay with failure detection measured in milliseconds.
✓Root-cause elimination of the disconnection pattern
✓Multipoint secure channels across all branch offices
✓BFD (Bidirectional Forwarding Detection) + proactive monitoring
03
The Stack
Secure overlay/VPN architectureBFDnetwork monitoring
04
The Results
Numbers from production operation — not projections.
98%
Uptime on the secure overlay
12 → 4
Monthly network tickets
Stable
Secure workspace for regulated data
MORE
Related case studies
Automotive · Fortune 500
One bad test change can stop a production line. This supplier made that impossible.
Up to 50% Less downtime · 100+ Machines governedTelecom · SD-WAN & SASEEvery SD-WAN vendor built a walled garden. We gave one MSP a single gate.
40% Less training time · 20% Faster deploymentsInsurance · MainframeThe 6-hour mainframe job that now finishes in under two.
70% Faster processing · 40% Lower MIPSYour platform next
Building something this hard?
Tell us what you're building. A senior engineer — not a sales rep — replies within one business day.
Talk to the architects→